J&R in Brooklyn is definitely one of the last of the great, stand-up, consumer electronics stores in NY. I’ve been to Lowes, I’ve been to Best Buy, I’ve been to PC Richards, and they just don’t stack up. They’re fine if you know exactly what you want, and don’t want to hassle with sales-clerks who don’t know what they’re talking about; but when you want a real expert opinion, when you want real knowledgeable help from a sales clerk who honestly wants to help you out, then go to J&R! Customer service is king here, and that’s extremely important, especially in today’s economic climate. The thing that distinguishes J&R from all others is the excellent and personal service they extend to each and every customer.
I stopped into the store last summer because I needed an air conditioner for my apartment. It had to be smallish, but still have enough power to cool down at least two rooms. The team over at J&R helped me find the exact AC I needed, ordered it for me and delivered it lickity split!
I often just stop in there when I need little odds and ends like extension chords, or DVDs for my computer just because the guys that work there are so much fun to talk with. If I ever move out of Brooklyn, it’ll be a sad day to leave J&R behind.
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