I was dropping kids off to ski and wandered by. That was the last good thing. I bought a jacked in Feb that turned out to be to small. No problem, I shipped it back the following day with a paid return UPS label enclosed. They had many of the jackets I bought to exchange with. All they had to do was drop it in the box I had sent, slap the label on, let ups pick it up the next day. 30 days later I called, inquired, my box with the jacket was still there. Nothing done. They promised to get it on it's way the next day.. Nothing for another 30 days. I called again, no answer. Finally, someone called me back, I ask for a refund on my credit card. The lady said she would do that. 2 weeks later I rec'd the same jacket I bought with my prepaid label used.
90 days have pasted and I still have the wrong jacket and have paid for shipping 2X's. Terrible.
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