I love it. The staff is friendly. Most of them know me on a first name basis. I speak to a lot of the other members and they are friendly too. I wish some of these other reviewers could share my experiences.\r
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As for the facility, it's usually not crowded and rarely overcrowded. There are always ellipticals and bikes available for cardio. Sometimes I'll have to wait 5 minutes or so for a treadmill,but not typically. Sometimes the eqiupment breaks, but it's usually repaired fairly quickly. It would be nice if the equipment could be cleaned by a staff member right before you use it, but that's not really practical. They do always have paper towels and disinfectant available. The instructors I've met have been really nice and knowledgeable.\r
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Any way, I too own a small business on Long Island and have been in service related industries for my entire life. I know how difficult it is to make customers happy and even more difficult to keep them that way. On the whole, there's always room for imporvement in any operation, but speaking for myself, I'm very satisfied with the value of my membership at Soleil..
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