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Stranded on the side of the road - Review by citysearch c | Roadrunner Motors

Roadrunner Motors

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Stranded on the side of the road 5/28/2011

If you plan to test drive a vehicle at roadrunner, bring your AAA card. I spent over an hour on the side of Kingston Pike after test driving my second piece of crap vehicle from this dealer. They may seem like a good deal at first. Their prices are usually below NADA, but now I know why. You get what you pay for; buyer beware! After test driving a VW Passat which left me concerned for my safety, I thought maybe it’s a one-off. I’ll just try another vehicle. This time I picked an Audi priced to sell. I barely made it to the gas station before the empty tank warning was screaming at me. I decided $5.00 of gas was worth the test drive. I couldn’t have been more wrong. No sooner did I pull out the gas station did the check engine light turn on. At this point I decided to end the test drive and I made a B-line for the dealer. I didn’t even make it back to the lot. The car died at the next intersection. I tried several time in futility to restart the car as frustrated drivers honked their horns in disapproval at my blocking their path. I was as embarrassed as I was infuriated. I threw on the hazard lights and stood on the side of Kingston Pike with my wife. We called the dealer to inform him of our predicament. Without any surprise in his voice he simply stated, “Is it out of gas?” I immediately knew he had been in this situation before. I told him that I had stupidly fueled his lemon and he told me that he’d send a driver to get us. So we waited patiently for our transport while looking apologetically as driver gawked at us as they circumvented the disabled vehicle. We were less than four blocks from the lot but 30 minutes passed and still no driver. A police officer came to investigate why we were blocking traffic. I explained the situation and he called in a tow truck. So here we were stranded on the side of the road with a police officer, baking in the sun, while waiting on a driver from roadrunners to deliver us back to our car. I’ll never buy a car from Roadrunner. The only thing I’m thankful for is the vehicle showed its true nature before I unknowingly gave them a dime of my hard earned money. more
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