As long as the manager who runs the service department it is in charge of it this dealership can never be a Five Stare dealership in my opinion. He exemplifies the worst in customer service and satisfaction, also in professionalism. It's sad, because my Chrysler has been a wonderful car. I have nearly 145,000 miles on it and it's never given me any problem. I had always intended to buy a new Chrysler when I was ready for a new car. But now I guess I'll just go on down to the Nissan dealership in Mesquite when I'm ready for a new ride. :( Oh well there's $25,000 that Dallas Dodge won't be getting from my next sale. That being said, the Sales dept might be A#1 still.... they were when I bought my car. Sad how one person can bring a whole dealership down.
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