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I Recommend, but be Careful - Review by citysearch c | Kitchen Sales

Kitchen Sales

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I Recommend, but be Careful 5/10/2011

Great selection of cabinets and had a very good installer. Our salesperson was very knowledgeable, but unfortunately creative beyond her capability...she totally mis-measured an angled island (angle was custom) and I lost another 2 weeks until I was able to get replacement cabinetry that fit. Unfortunately, I trusted her measurements and to add insult to injury, I was charged a 15% restocking fee for the cabinet that had to be returned because of her error. The manager would absolutely not waive this fee. The installer was exceptional and the subcontractors recommended for granite and tear out of my old kitchen were excellent. I'm very happy with my kitchen and would recommend them, but I recommend that you proceed cautiously to protect yourself against any 15% surprises before you sign anything. more
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