I hate to speak badly about someone, but if I can help one person by writing this, then I have done my job.\r
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I went to this shop by a referral from my neighbor, I brought my car in for a small repair, it was about 10:30am, he told me it would be ready well before 5:00.\r
A few hours later I called to see if I could still pick it up before 5:00, he said fine. So a little before 5:00 I came to pick it up. He told me he was backed up and I would have to come back the next day. \r
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I didn't understand why he couldn't have told me on the phone, when I had called.\r
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I was disappointed because, I had asked a girlfriend to drive me, and I had wasted both of our time.\r
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The next day when I went to pick up my car, I was greeted by a very unpleasant man. He made me feel very uncomfortable, and seemed to be in a hurry.\r
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When I went to pay for the service, I was shocked that the invoice was over $100.00 more than the price we had agreed.\r
He assured me that I was wrong. I felt I was being taken advantage of, but I was very nervous to make a disturbance.\r
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Since I needed my car and had already wasted time, I paid the unfair amount.\r
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Just when I thought this experience couldn't get any worse, I realized something was missing in my car.\r
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I keep dollars, and lots of quarters in my dash. I saw that all of the dollars, and almost all of the change had been missing.\r
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It was over $20.00 missing. I was so hurt that someone could be so cruel, especially to an older woman.\r
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