Rude from the beginning and impatient with customers. I have experience with both the M-4 and M-9 pistol and some revolver and shotgun shooting in Civilian life.
I headed over to Keith's to buy my first weapon for HD (got 2 little girls coming). I made the mistake of asking about what they recommended... that's all I needed to say to have the lady behind the counter get defensive & condescending. I was told to wait (which I did, 20 minutes) and she immediately started working with someone else. When she finally got done with the client, she moved to someone else who'd just walked in. I waited again, but this time I reminded her I was still waiting...she lashed out at me (just a minute!). Waited ten more, then left without being attended. Shame, they have nice merchandise but loose people like me because their poor employee training. I am surprised they still are in business. Drove to another shop and bought a Ruger SP-101, a Saiga 12 and S&W M&P on recommendation; the owner himself spent at least 20 minutes making sure I had the right tools for the job. The prices were about the same as in Keith's.
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