I had a hard drive go bad and decided on Secure Data Recovery Services to try recover it. After a week of working with them, I can attest that their service was pretty good overall. They have my official stamp of approval, a very high honor.
The end result is they recovered all of my data and had it stored on an identical, but working, drive. They did it in the course of a week. I had a pretty complicated problem, since my drive physically broke down, it's not like it was some software glitch. There was some part inside that literally broke off. I was actually a bit surprised that it was possible to fix at all.
What I liked about them is they respond quickly, and always update you, once or twice a day. To me, it kind of gives an impression that they care about me as a customer, as a person whose personal data is in jeopardy, as a person who might never get to see that data again. They kind of understand what a person like me might be going through, and I appreciate that.
That's the part that stood out for me, and the reason I gave them a review at all. Everything else about the company was fine, roughly what I expected.
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