Recently I returned from a 4-night business / pleasure trip, staying at Zaza. Booked hotel based on reviews here, their web site, and also wanting a change from the ordinary. We booked on line without issue. ZaZa is simply outstanding in every respect; a refreshing change. All staff friendly and service excellent. No complaints anywhere. We even had the owner sit down at our table and chat with us one evening at Dragonfly! The Decor is superb, even that single bowl of lollipops in the lobby. We've stayed at the Savoy, the Paris Ritz, the Pierre, Waldorf, etc., and our stay at ZaZa was every bit the equal. One of our best hotel stays ever. Even the lifts, with their dim lighting, were soothing. We really felt like we were at an oasis, not in Dallas.
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