Not the least bit professional. I booked an appointment 1 week in advance. Was told tech would be at my house between 9 am and 11 am. I then call them at 9:45 am to find out that the soonest a tech can come over is between 3pm and 5pm. If you like to waste your time sitting around - then please give these guys a call. The woman on the phone - Brenda is also rude. Told me she would call me back and never bothered.
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