Arrived home from work to find a clogged drain line that drained my downspout output as well as my sump pump which runs on the average of every 3 minutes. Every time the pumped kicked on, the water backed up and erupted like a geyser, seeping into the ground and penetrating my basement wall. I called Roto Rooter and was told they would be there withing the hour. Later I was called and told it would be longer because the technician was delayed on another job. It was 2 and a 1/2 hours later when he arrived and already dark, but he,John, was polite, personable, and told me exactly what would be done and quoted me a price. He worked until the problem was resolved and answered my questions also mentioning that if the situation could not be resolved, there would be no charge. I would
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