Tamir and Larry and Limor are amazing. They know their stuff and they are personable.
They go above and beyond.
I cannot count the number of times they have warned me about a possible drug interaction, or other concern about a medication. Or the number of times they have gone out of their way to contact a hard to reach doctor or take care of an emergency situation.
They understand that medications can mean the difference between being healthy and being sick; mental collapse or stability; days spent in unbearable pain or being able to function. And they do their very best to make sure that a customer gets what they need as quickly as possible.
It is true they know who their customers are. But more importantly they know about the effects of the drugs they dispense. This is where they are miles above the chain and mail order pharmacies of this world.
Will a doctor tell you that your elderly grandmother with renal failure might be get a heart arythmia from medicated pads that go on her feet? No. But Tamir made sure to warn me to be on the look out for it. Will a chain pharmacy remind you that your antibiotic cannot be taken within three hours of an antacid? No.
On the other hand West Knoll has never canceled my prescription because they did not understand the doctor's instruction for use of the medication. (Take twice a day). My insurance companies mail order pharmacy did just that. West Knoll would have called the doctor and cleared up any questions. And I would have had the meds in a timely fashion.
They are closed on the weekends. But they are worth waiting for.
more