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very poor customer service - Review by citysearch c | Brandt & Whitney AAA-1

Brandt & Whitney AAA-1

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very poor customer service 5/11/2011

no one greeted my mother and I and when we were finally helped by an older gentleman, has was still eating his breakfast, i mean still chewing while talking to us. We just needed a rocker re-upholstered. He said go upstairs and pick your fabric. confused my mother and I went upstairs to a room full of fabric and did not have the slightest clue where to start. There was no assistance, the room was filthy so we just found a fabric that was close to what we wanted and had to go find someone to tell us if this would work or not. more
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