The technician that came was very polite. He cleaned my whole carpet - including in the closets. He even moved furniture as necessary to clean behind and under! He also gave me some advice on how to keep my house dust free (which would save me on carpet cleaning). He said I should get my air ducts cleaned, and showed me how dirty they looked. He said that once they're clean, it will keep my carpet from getting dirtier. I made an appointment for duct cleaning.
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