Having read a few other reviews, I can certainly agree that customer service is not a high priority for the staff. I dined at India Palace earlier this week for lunch with friends and enjoyed the very good buffet. The food ranged from mild to spicy, from savory to sweet. We were seated right away and the server gave us the drinks that we requested. Used plates were removed from our table in a timely fashion, although service did end toward the end of the buffet as all of the waitstaff sat down across from our table and enjoyed their own lunch. No one on the staff was especially accommodating, but no one was downright rude either.
I agree with others that it is probably best to eat earlier than later at this restaurant. If not, you may end up looking for non-existant service after the waitstaff's lunch begins.
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