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Going Above and Beyond for a Customer!!! - Review by citysearch c | Chris Leith Dodge

Chris Leith Dodge

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Going Above and Beyond for a Customer!!! 5/5/2011

A very positive experience, this is the third vehicle I have purchased at Chris Leith Dodge in Wake Forest. The first two purchases went without a hitch. The current purchase my wife didnt like the options I selected...thats where the team of Ed Udofia, Burton Malcom and Brad Smith took over. At their expense they took back the first vehicle and obtained a new vehicle from another dealership. It came without one of the options installed....NO PROBLEM said Burton and immediately sent the new vehicle out to the body shop to install the missing option....switched to tires which were not the right ones.... and gave us a car to drive in the meantime...Then Brad Smith took over and made sure everything was more than perfect on delivery....WOW what customer service. Chris Leith should be very proud of the team he has assembled....5 stars??? I dont think so...10 stars is more like it...We will definitely be back again for service and more vehicles.....Thanks Again....Bob more
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