My experience with Gray Taxidermy was positive. The only thing I can imagine that some users have problems with is the time to receive your fish-mount. However, it is important to know that the process of making a taxidermy fishmount is not so simple as you may think.
There are several steps involved and these handcrafted pieces of art are carefully made and inspected several times for quality etc. So there will be some time before you get yours. They are not some mass produced factory made products, far from it.
I would highly recommend this company to anyone.
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