Review comments from Wahlstrom Project... . . The ""broken concrete step"" had an indention that measured 1/2"" by 1"". This was caused by a form's edging and could be hidden when backfilled and seeded. I felt a patch would only make this small area stand out more. Mrs. Wahlstrom was not satisfied. So in an effort to please the client. I offered to refund all the steps, even the ones that had no flaws. We also wrote a guarantee that the steps would not crack.
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