I have been going to A-1 Income Tax for the past 5 years. I have a fairly complicated return with 2 incomes and 2 businesses. I have never been disappointed by the service I have received at A-1. They have superior customer service and have saved my lots of money for a great price.
I was shocked to see negative reviews about this company as I know that in addition to being great tax preparers, that these ladies are above reproach ethically and would bend over backwards to help a client. This is not to say that they are incapable of making a mistake but, I know for sure they would do whatever possible to rectify it. The bad reviews sound a little personal. I wonder what the real story is.
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