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Infuriating - Review by citysearch c | Outback Manchester

Outback Manchester

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Infuriating 5/9/2011

We made a ""reservation"" for 6 PM on Mother's Day. Last I knew, the didn't take reservations, they merely place your name on the waiting list, but I thought, ""hey, that's great"". We arrived 10 minutes early and were told 20-25 minutes. I chalked that up to a misunderstanding about reservation vs. waiting list, so I didn't complain. After 40 minutes, my son checked on the list and was told we ""next in line"". 5 minutes later, after others had been seated, I went to the hostess, and she was telling another family that they were ""next to be seated"". At that point we looked at the list and 12 parties of four after us had been seated while we waited. Basically, they just seat whoever complains. If you enjoy being lied to, this is the place to go. And oh by the way, the server took drinks that had sat on our table for a couple of minutes and gave them to the correct table. They just asked us if we had drunk from them. I'm sure the health department would approve of that! Never again if I can help it. more
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