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Very good Customer Service Experience - Review by citysearch c | Datavision

Datavision

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Very good Customer Service Experience 5/13/2011

Very good Customer Service Experience We live in France and went on Holidays last February 2010 in NY. We bought frw accessories for our computer in France and when we plugged in one of the memory that we bought in the shop it did not work. I contacted directly the Customer Service in NY and spoke to Joe who asked me to send him the memory as well as the copy of the invoice and he will take care of resending a new one to me. Unfortunately, the memory was not available in the shop so we had to wait around 7-10 days in order for the shop to received it. Joe was really helpfull and kept me informed all time regarding my new memory to be shipped. When he received it, he emailed me in order to get my informations in France and shipped it to me directly. I received it few days ago and it works perfectly. Thank you very much for this good Experience with Datavision. more
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