Like the previous two reviews, I had similar problems with Candlelight Bridals. I am the Maid of Honor in an upcoming wedding. The bride gave Candlelight Bridals all of our measurements and they ordered our Alfred Angelo dresses.
Dress Size Ordering Problem: We were supposed to receive the following sizes: 4, 6, 6, and 12. We received sizes 4, 6, 8 and 12. One of the bridesmaids was given a size 8 instead of the size 6 and needed alterations.
Dress Switched Problem: The bride had picked up everyone's dress except mine (she was getting mine at a later date). When the bridesmaid that received the wrong size dress returned to the store with the bride to ask why a size 8 was ordered for her, they said that there was a mistake and she was supposed to be given the size 6 that had not been picked up yet (my dress). They gave this bridesmaid the size 6 dress, fitted it for her large chest, and told her to return in two weeks to pick up her altered dress.
I was called that night by the bride and informed of the dress size switch. I now had a size 8 dress instead of a size 6 dress. I left work early the next day and drove an hour to Covington (I live in Duluth) to discuss the dress sizes. Gigi was not there but the size 8 was given to me and was too big. I was told to return next weekend to get it fitted. When I returned, I was fitted for the dress and told the price. I told Gigi that I had originally ordered the size 6 dress, which was given to another bridesmaid, and that I was not comfortable paying to get the size 8 taken down to a size 6, my original size. I have not picked up the dress yet but I was told it would be charged to the store.
Dress Alteration Problem: The bridesmaid that had her alterations done went to pick up her altered dress on the designated day it was supposed to be done; it was not completed. She was told to return two weeks later.
Overall, I would not recommend Candlelight Bridals. We have had to drive out to Covington multiple times to either get fitted for the dress size we originally ordered or to pick up a dress that was not ready on the designated date. Also, Gigi's disposition was not pleasant and difficult to communicate with.
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