We are totally impressed with the way in which this was handled. I know that this is an extremely busy time and that they felt it was important enough to send the president to resolve the problem speaks volumes. The speed of response was fantastic, the professionalism of the representatives, both on site and in the office and the timeliness and professionalism of the repairs was far beyond the kind of customer service that unfortunately we have come to expect these days. Clearly service and customer care above and beyond!
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