I hung in there with Aspen for quite a while. I liked the staff, I liked the facility, etc. Until one visit I saw the male dentist who stuck the novocain needle right into my jaw joint so far that he hit the bone! I was stunned. He then repeatedly inserted the needle hitting my jaw bone.
So, after that very upsetting experience, I told them that he couldn't work on me and I asked for the lady dentist (the Asian). I liked her even though she was nervous from hearing about my refusal to allow the guy from treating me. She did fine, but seemed to be quick to recommend crowns and a root canal. What do I know? I'm not a dentist. Well the crowns were very uncomfortable and to this day I doubt if they were 100% justified.
After a long run with Aspen, I checked around with co-workers and heard about Smile Designers in Endicott. Their professional service provided the necessary perspective for me to objectively review Aspen. Only after I received top-notch treatment from excellent professionals in a brand new facility did I realize how much I was treated as just another ""profit unit"" at Aspen.
Bottom line: I cannot recommend Aspen and if you were my friend or family member, I'd advise you to stay away...don't even consider it.
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