This was a complete transformation of our kitchen, requiring a total demolition of the existing kitchen to make room for new flooring, cabinets, some plumbing and electrical work, and new appliances. Fur-downs that were above the old cabinets were removed requiring wiring to be re-routed to correct original builder shortcuts. We brought in a line for a new gas cooktop (replacing electical). SHI installed new travertine flooring in a Versailles pattern, and we ran this flooring into the dining room and down a hallway past the main entrance to the house. SHI also built and installed custom maple cabinets stained in a color that was custom formulated to match tones in our granite. They cut and installed granite countertops and a travertine backsplash was added above the granite in a brick pattern. SHI also installed 2 new sinks (kitchen & laundry room) and associated plumbing and added a small fixed window between two glass-door cabinets above what is now our beverage center. Finally, SHI added an architectural feature of arches with three columns above the counters that separate the kitchen from the great room. SHI started when they said they would, they held to the schedule they predicted, their workers arrived at the times we were told, got right to work and stayed with it throughout the day. They estimated six weeks; it took about seven but most of that extra week was caused by delays waiting for permits and inspections from the city. The quality of workmanship is excellent. They were always professional and respectful of the fact that we had to live right in the middle of the destruction that this remodel required. All the work was done by craftsmen employed directly by SHI. The only outside contractors that were involved were the gas plumbing and installation of the glass in the three cabinet doors. This was in large part a deciding factor in choosing them and it proved to be of inestimable benefit when issues arose with coordination of specialties and last minute changes. It allowed for a sense of security that if there was a problem it would be taken care of. SHI was not the cheapest of all our bids (we had several) but we felt that having all the workmen employed by the main contractor would be a great advantage and, in the end, we feel this proved to be a great advantage and did enhance the quality of our experience with this project, which was our very first experience with home remodeling. Finally, a bit about working with Jason Flippo, founder of SHI. Once the work began Jason's day-to-day involvement in our progress became less visible but he was always available, gave us his personal cell phone number, and welcomed our call any time we had a question. He followed up with us frequently to insure we were satisfied, sometimes even on the weekend, asking if we had any concerns, and generally stayed up to date on our level of satisfaction about the work and the performance of all his workers. In addition, on occasions when we had issues about cost, design, approach - anything we were concerned about - he showed sincere interest in resolving our concerns to our satisfaction. Overall, we're very pleased with SHI and we will use them again when the time comes. We can highly recommend Signature Home Improvements for a kitchen remodel. They were not the cheapest but we feel that in the end, they provided the best value for the money and we are delighted with the results. We love our new kitchen.
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