Everything was great. From the first contact I made with Peter Burstyn (I was given his phone and e-mail by another happy MoveEast customer) all the way through to delivery, MoveEast was professional and friendly. The trucks look great, and the movers are great. I've actually been frightened by some of the movers I've worked with in the past, but the MoveEast teams are non-threatening. Huge relief to not be freaked out by the moving crew.
On the New Jersey side, there was not a parking space in front of the building. The crew found a parking space a block away, and they carried all my boxes down the block to the truck without complaining about it. I was really impressed with this because if I were them I would have been complaining.
I really appreciated how carefully both the New Jersey team and the California team lifted up and set down my boxes. Nothing was slammed down or treated roughly. They treated my boxes and belongings with care. This was just great. I also appreciated that the California crew let me count boxes and look over my boxes for damage on the curbside before delivering them up to my apartment.
It's clear to me you have it all figured out and run a great service, and have the right people on your team.
PS. Poorly wrapped items will be re-boxed by the crew and you will be charged a materials fee, so take the time to wrap it right. I thought it was 100% fair that some of my items were given a proper shipping box, because I put some stuff in shopping bags.
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