I normally do not write reviews. This is an exception because the treatment and attitude is so poor. I went to Gateway Dental Group to have a tooth filled and for a teeth cleaning. I got neither. Instead I waited for thirty minutes before I saw a technician. The technician was kind and knowledgeable, but it soon became apparent that Gateway sees its patients as cash cows. After two and one half hours in the office I was told that it would cost me over $13,000 even with insurance to correct "dental problems". Notwithstanding a sign outside that advertised a $39.00 teeth cleaning and examination, I was told that it woule cost me $435.00 per "quadrant" to have my teeth cleaned, again with insurance!. I asked to consider their proposal but requested to have my tooth filled. They said I would have to wait. They never got to it. The dentist, who had graduated in 2007 was too busy to fill the tooth. I left. The office manager then called and suggested that I come back for a free filling. The office then changed my appointment from 3:45 p.m. to an early morning 8:00 a.m. appointment. I arrived promptly before 8:00 a.m. Again, no dentist. After waiting for the dentist, I was ushered into the dentist's office only to be told that the dentist had not arrived yet. I have never experienced such a lack of professionalism in any office. I was then told that because I had complained about the office's tawdry practices and lack of concern for the patient's time that the dentist would not want to fill my tooth. In the end I waisted more than four hours and got no service and only a cost estimate that was outrageous. I am going to complain to the licensing board. I also subscribe to the opinion that this office is bent on the "get rich quick" business philosophy. Don't waste your precious time on this crowd.. They out to be shut down.
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