I used to dread looking for a mechanic, I've had several terrible experiences in the past both in Philly and in other cities, it's a nightmare wondering if you're being ripped off. It almost seems like mechanics need to take a course in ripping you, and another one to learn how to be pricks. However, my tire tread got torn up, I was about to get a flat. I took a chance on Pinnacle, because their reviews looked great. The guy on the phone was very helpful, and made time for me, he didn't jut tell me, "come on in, and we might get to it when we get to it." I hate that crap, as if the rest of society revolves around their schedule. Not these guys. He told me exactly what to expect - if I got the car in by a certain time, his guy would have the tires in time to work on today, it'll be done before closing. The rates were reasonable, not cheap, but not a ripoff - you get what you pay for, and the quality of my service was WELL worth what I paid. I know I need an oil change right now, and my freon needs chargin. I look forward to handing over my truck to these guys, and I look forward to tipping him for a job well done. Hands down, friendliest guys in the biz.
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