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Awful Service - Review by citysearch c | Impastato's Restaurant

Impastato's Restaurant

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Awful Service 5/16/2011

We've dined at Impastato's many times; However, with this past experience, we were shocked when we received the bill and for the first time, was charged over 15.00 for drink refills. We were never charged this before and when we spoke to the owner about it, he started yelling and stated that his restaurant is the most reasonable in town since he only charged 2.50 per coke. Ha! We would have had no problem paying per drink if we were aware of it or if that was the case any previous time we dined. However, the owner slammed the bill down and yelled, "You pay the bill!" We did, and vowed never to return. This was truly embarrassing as the owner caused a big scene and got the attention of everyone left in the restaurant. The owner obviously would rather lose good customers than comp a mere $15.00. We'll never return! more
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