I am very dismayed at the 1/2 time phone coverage that you have. Between the prices that you charge, the large number of office staff, and three dentists, I would expect that you would have a life, real, human answering the phone from 7am to 5pm, M-F, not the part time support that you do have. Changing appointments is nearly impossible for the same reason. I am seriously considering changing dental practices due to this.
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