I've lived in a total of 5 major cities. In all of these cities, I've paid what I needed to for beautiful hair. What you receive for the price is what's important. I spent $350+ at Joseph and Friends and received a haircut and color with highlights. My first complaint is that my hairdresser was very uncommunicative. My 15 min consultation lasted 2 minutes. We barely spoke during the service. My second complaint is that she was rough with her services. Pulling my head roughly this way and that. My scalp is actually sore today. My third complaint is that I was at the salon for three hours. I was warned that she had another client and that she would do their hair while I was processing, I was not prepared to be there 3 hours. My fourth complaint is that I was left at the washing bowl for 45 minutes. Talk about uncomfortable...I had no cell phone, magazine, book and nothing was offered. The final issue is that they charged me for toner. I have never been charged for toner in my life. The end result is that my hair does look fine. No problems with the color or cut. The problem IS that it looks "fine." It looks the same as the $180 cut and color I received from an Aveda salon in Jacksonville, FL. If I am going to pay $350+, I expect to get something for that additional money. I will not be returning.
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