I love my hair stylist and manicurist but the salon is terribly mismanaged. I scheduled massages for my friend and I at noon. Not only did they write down the wrong type of message (15 min reflexogy vs 30 min back massage), but they told me to show up at noon. They were running late, and by the time they realized the mistake, it was too late to reschedule the massage for that day. Also, the receptionist had the gall to tell me that I was late! Uh, no, I was at the salon at noon; your idiot receptionist can't hear and can't schedule worth a damn. Guess what? You can't schedule a 30-min massage at 12 and a hair cut at 12:30. Shocking! Then, I waited fully 1 hour and 15 minutes to see my stylist, who was running 45 minutes late, again because the idiot receptionist stacked all the appointments too close. Then, my stylist has to excuse herself to take a potty break! She hadn't even had a moment to eat lunch, much less take a pee! What kind of slave shop are they running? It's a disgrace.
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