Bill Bacmeister was our car salesman. He has the no pressure personality. He was extremely friendly and precise with all of the new cars' details and didn't question our price range. This is the second Ford Escape we bought from Bill. He is an excellent salesmen. On the other hand the gentlemen that sealed the deal (the money collector) so desperately tried to sell us the maintenance program. He came across as knowing everything we were thinking and always had a quick response as to why we needed to purchase this plan. Finally my husband arrived back from the JOHN and said "NO" "WE DON'T WANT IT" of course he apologized if he offended us. Finally, we got out of there happy with our new Ford Escape and happy we didn't get the maintenance plan.
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