I went to Fall Creek Family Dentistry for a routine cleaning. The overall procedure wasn't too bad, but when I got to the checkout counter, they charged me an extra $150. According to them, I had needed a procedure called a ""full mouth debridement"" and they decided to perform it on me without asking. However, the treatment I received in the dental chair was identical to a routine cleaning and they were definitely trying to milk extra money from me. I tried to complain, but they took me to a back room and berated me for a while until I gave in and payed the money. Now that I look back upon it, I really wish I had stood up for myself more.
If anyone else has been abused by Fall Creek Family Dentistry, report them to your insurance and to the NYS office of the professions. They shouldn't be allowed to treat patients the way they do.
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