Had an appointment scheduled at 4:30, after driving to the appointment the front office rudely informed me that my appointment was at 3:30 even though I had the handwritten card to prove what was supposed to be scheduled at 4:30. Waiting room was packed, obviously they overbook for such a small office. I was offered an appointment a month out. Wrote email to voice frustration and received form letter type email which didn't make me feel any better about the situation.
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