I have been going to Acredale Animal Hospital or 17 years. I have had 5 dogs that I have brought to them 3 (now 2) currently, but I have now pulled my records. My 5 year old Bull Mastiff needed surgery that would save her life. They quoted me $1500.00 for the surgery but I did not have that much money available. I asked to make payments like I have in the past with out problems but they told me that they do not do that anymore and I would have to come up with the full payment. I was not able to and now my baby girl is DEAD!!!!!!!!! I asked where the loyalty is and that I have been seeing them or 17 year with many referrals to my friends. NOT ONE Doctor would talk to me while I was there or answer any of my calls. They all hide behind their office staff. Other people have giving them good ratings in the past but as you can see the last one posted was last year so they have gone downhill with their service and compassion. What has happened to customer loyalty???
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