I have been a customer for years at the Concord location and have never had a problem until my last visit. I found the director and a student (M. S.) to be very rude and unprofessional at my last visit. \r
I haven't complained in the past when my hair was cut unevenly or a student took off for the bathroom for 20 minutes to make a call.\r
For the most part, the instructors and students that I have met over the years have been very curtious. The prices are reasonable.
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