I called up Craig the other day to ask him for some pricing on parts/service that my girlfriend (Crystal) was told she needed on her SRT Jeep. Dallas Dodge told her she shouldnt be driving around the jeep because of all the service it needed. Told her the brakes were shot... she needed transmission fluid change & the differential service on the jeep. After the pricing was sent back to me it was already a done deal. Craig beat all the prices she was quoted by the dealer.. BIG TIME!!! Would have saved us a couple hundred bucks.
After we talked prices we were running into the details...
They told Crystal that she had to change out the transmission fluid & have the differential service done every 30K Miles... Rev called BS on that statement and quickly verified it was every 60K miles (Crystals jeep only has 40K) so that was a couple hundred we didnt have to spend already... I made the appointment to be at his shop for Friday... he was real flexible with his schedule and determined to get me in to fit MY schedule. I call ahead and he ordered the parts... when i arrive the parts are there and I hand over the keys and he pulls the jeep around back. THATS WHAT I CALL SERVICE!!!
So after a couple of minutes while i was talking to Tracy @ the Front desk Rev comes back asking questions. Why do you need brakes again? Noises? Problems? etc.... My answers: Dealer told Crystal that her brakes were shot and she was asking for problems driving around in them. Rev said we had over 60% left on our brakes and there was no reason to replace them. So not only did Rev have the BEST prices in town but he also saved me on buying/installing parts that weren't needed. Walked out of the shop with no fees/charges for looking at the car and taking off all 4 wheels.
Moral of the story...
1. You just cant trust some dealerships...
2. When you need service from a mechanic you can trust... GO TO BEVIL AUTOMOTIVE!!!
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