Wow! Your never sure what to expect when you try out a new company. My York furnace stopped working overnight last night, and the guy that I have been using for service for the last 5 years or so went out of business. I did a google search for York and went on the main York website. Gillece was the first one listed so I called around 6:30 this morning. They were very professional taking the call and promised a morning appointment. The service tech arrived around 8:30 and gave me the bad news - 20 yr old furnace should be replaced. I agreed - I already knew it was time but was hoping to make it till next year. I signed for a new 98% efficient furnace this morning and here it is 5 PM and they just finished. The installers were very professional and skilled and I have heat again. As soon as they left, I got a follow up call from the office to make sure that they had done a good job. What a quality company. I am pleasantly surprised and I now have a good company that I know I can count on.
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