I just returned from almost getting a shave and a haircut. I called to make an appointment and spoke with a less than friendly voice to come in at 2:00. I requested a haircut and shave. When I arrived and told the barber again I wanted a shave and haircut, he told me I didn't tell him I needed a shave over the phone so I could choose either a haircut or shave because he had another appointment.
I told him I didn't want either and simply left.
No one greeted me with a friendly smile when I came in and the entire experience left me with a bad taste in my mouth.
Absolutely terrible customer service.
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