Tried this car wash for the first time on a Saturday. I've never had a problem with car washes before; this time they broke my mirror and couldn't care less. Attendant was more interested in reading me the disclaimers in front of the car wash than answering the question of ""Do I have any recourse?"" In fact, I couldn't get the question out - it took me three attempts and his attitude got worse and worse. No sympathy from the attendant and he attempted to run me off when I continued on to use the free vacuums. After all, I would need to pay for car repairs. Caveat emptor!
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