There's always two sides to every story. He states that we overcharged him but our website indicates that when you add an engine steam to your full interior / exterior there is a $30 charge, so our pricing was accurately invoiced at $249 plus state sales tax. \r
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This reviewer characterizes the owner's comments out of context. As the owner approached the car he saw the basketball sized dent on the drivers door and a crease dent that had scraped a line across the rear passenger door so deep as to pierce the metal skin of the door . Both comments were made regarding this preexisting damage that the customer immediately admitted WAS preexisting damage that was not caused by us. The customer then pointed out a fingernail sized dent on the inside of the door frame claiming that this small dent was new.\r
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This vehicle left our facility the way it came in with the door closing correctly, weather tight. Jim's Detail has been a community business for over 30 years. We stand behind our service and have always taken full responsibility, without hesitation, for any rare case of property damage.
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