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Good people, but poor organization - Review by citysearch c | S3p

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Good people, but poor organization 4/23/2011

Studio 3 did a pretty good job with the photography for the engagement session and the wedding. The prices were very affordable and the people were very friendly. We chose a package were we got 200 some prints and a photo CD with rights to print more. The downside came after the wedding. We waited for three months to get our photos an CD. We wanted to have them in time to send out with Christmas cards. They didn't respond to emails until I sent one stating that we were worried we were getting ripped off. They apologized and sent everything the within a week. When we got the photos, they were all wrong. We saw after the fact that the photos we picked from on their website were numbered differently than the ones on the CD. When we said we wanted photos 2,3, and 5, they went off the CD numbering which we didn't even have yet! Anyways, we emailed them and said we didn't want new photos, we just wanted them to know what had happened so they don't make the same mistake again. As expected, no apology or response. If they get their act together, they'll be a great studio, but as of now, they have some work to do. more
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