During a catastropic 2011 winter Pann's team of skilled, highly knowledgeable and friendly professionals worked (nearly) 24/7 for over 2 1/2 months to rescue our home. [It is still a work in progress.] From heavy ice dams on a sloped roof and deep snow in the yard (piled higher than anywhere else in our area,) total damage was enormous:to gutters and downspouts, furnace (died and could not be repaired), leaving us without heat, to water seeping into a used finished basement...and more. Pann's team collaborated to remodel and restore: 1st-rate plumbers, electricians, carpenters, painters worked tirelessly to "fix" and solve problems. We now have: an efficient Hi-Tech Pioneer Advanced heating and Hot Water system, heavy duty sump pumps, new hardwood gutters and downspouts, improved attic insulation, and stop gap measures to prevent water from damaging our basement. Quality work at every step. More major work is still needed to ensure proper drainage, and this too will be done by Pann. We are grateful to all, incl. Michael Pann and his managers for being there, like part of our extended family. People who really care.
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