I was in Pizza Villa on the night lluecken is referring to. The lady you are talking about was not 'bothering' the owner in any way. She simply asked, after 50 minutes when she was told 20, if it would be much longer. The owner flew into a rage and would not give her the pizzas, even though they were ready and she had paid for them. You could tell the employees were embarrassed by his behavior, too.
My family ate there about every two weeks but after that we vowed not to give anyone who acts like that our business.
This was not the first time I have witnessed the owner treat customers this way. He is truly the Pizza Nazi.
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