Very bad Experience! Was lied to Beware! If you are asked to pay cash to save $5 you can bet they are attempting to comite fraud with the IRS. I don't even know where to begin....My wife was under the impression you were allowed to bring in icecream and when they gave us a comformation call we were told ""do to heath regualtion we can no longer allow out side icecream"". However we could pay for their icecream and drinks(pay 75 cents each), and some way that would keep the place cleaner and meet the heath codes...Then when the owner got on the phone she told me we could bring icecream. There attempts to milk every penny out of someone would not work on me. BEWARE! After voicing the issues with the owner she also said ""So do you want to cancel the party"". Like we could anyways, three days away and children excited to go! Not to mention the $75 deposit! At one point during the party all the kids were thirsty and said the water fountain was broken, just another attempt to get us to buy kids drinks...I went over and plugged it in! My wife was told that the free play was after and that my kids would be able to stay! That also didn't happen! Another lie, they booked another party, which I understand, however they should not tell you one thing and do another. My wife even called back to make sure the open play was after and they still said yes! I could go on and on! They make you where socks on the carpeted areas, which I do not mind, however if you want to use the bathroom and you did not bring any you have to buy socks from them because the bathrooms are in the carpeted area. Not to mention the kids pee on the floor and step in it with socks on and go right back out to playing on the inflatables. They brag about how clean there facilities are and they have won all kinds of reviews.....I guess money can buy you alot of reviews, or you kissed the right persons rear ends at some point. I hope this helps someone make a good decision to use another company, there are plenty to choose from. Bounce House, Pump it up to name a few!
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