I bought a set of coilovers for my 2010 Genesis Coupe, knowing I would need to find a shop to install them. I'm typically the type that prefers to work on my car myself, because I'm a bit nervous about making sure things are done right and that every bolt is tightened to spec, etc. Since moving to NC, though, I don't have access to as much space and many of the tools I used to.
I've met the MotionLab guys before, and one of the things that has made me more comfortable with them is their involvement in the local tuner scene. Todd, the owner, and some of the other guys at the shop regularly attend local car events including the monthly Cars and Coffee gathering at Northlake. I feel like I know the owner personally and would feel comfortable just dropping by the shop to hang out. These guys are very professional but also friendly and approachable; you never feel like they are too busy or too important to spend a few minutes chatting. You can tell from some of the customer vehicles in the parking lot and in the shop that both the clientele and the shop operators take pride in their rides. So I decided to give them a shot.
Bottom line, they did the work quickly and for nearly half what another shop was going to charge me. Even though the Genesis Coupe isn't one of the cars in which they ""specialize"", they were able to speak intelligently about the car and seemed to know what they were doing. When I arrived, they walked me through what I wanted out of the install - how much I wanted to bring down the ride height, how I like the ride stiffness, if I wanted crazy camber - they even offered to make an appointment with their alignment shop for me. I dropped the car at 11:00 and before 3:00 I had a call saying it was done. They took the time to road test it and readjust the damper settings, even telling me specifically how they configured everything. All of my stock pieces as well as the documentation and spanners from the kit were placed carefully back in the box and back in my trunk. Alex encouraged me to take the car for a spin and bring it back in for any last-minute adjustments if I wanted.
I left feeling confident that I went to the right place. After a week of driving on the new suspension, I now know without a doubt I went to the right place - I haven't heard a squeak, creak, pop, clunk, or bang from the coilovers yet. Only scrapes when I forget how low my car is now.
Motion Lab earned my business, and I'll send others there.
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