In a nutshell what happened is that they strung me along, the dress was never ready, never ready, and finally 2 days before my wedding (I was dealing with the store in Manhattan but had moved to the Hamptons) they sent me a FAKE dress. It was NOT the Watters brand (have a letter from Watters to prove it) I paid in full for. They sowed two crappy used dresses together in their basement on the LES to make something that looked similar to the one I bought. Ruined my wedding. To this day they have not reimbursed me for the money I spent (they initially said they would when Gina admitted guilt). Evil people - Gina, Maryann and the rest of the people that work there.\r
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