I've been there twice and the food has been good both times.
Last time we went there with a group of 5 I ordered a soup of broccoli which was good, but a little watery for my taste. As an entree I ordered Penne con salsa di pomodoro fresco which was delicious and felt as if it was completely home made. Overall my experience at the restaurant was great. The disgust came after.
When I went back to my credit card to look at my charges, it turned out that they charged me 30% for a tip, when I left 15%. Although this wasn't a HUGE dollar difference, it did upset me that they took the liberty of changing my tip!!! I find that completely inappropriate, disrespectful and untruthful!
BE CAREFUL WHEN YOU GO THERE AND IF POSSIBLE ASK FOR A RECEIPT (That shows how much the charged you including tip)!!!!
more